Privacy Policy

Overview

Skinnovation (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and appointment details
• Information you provide when booking appointments or contacting us
• Usage data from website visits (via analytics tools)

SMS / Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Skinnovation, including:

• Appointment reminders and confirmations
• Follow-up messages related to your appointments
• Service notifications

Message frequency varies. Message and data rates may apply.

To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at appointments@skinnovation.care or 415.857.3995.

We do not sell or share your phone number or SMS consent with third parties or affiliates for their own marketing purposes.

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Send appointment reminders and follow-up communications
• Respond to inquiries and provide customer support
• Improve our services

Data Sharing

We do not sell your personal information. We may share your information only with:

• Service providers who assist in operating our website and delivering communications (e.g., SMS delivery platforms), bound by confidentiality agreements
• Legal authorities when required by law

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

Your Rights

You may request to access, correct, or delete your personal data by contacting us at appointments@skinnovation.care. We will respond within 30 days.

Cookies

Our website may use cookies to improve user experience and collect anonymous analytics data. You can disable cookies in your browser settings.

Contact Us

If you have questions about this policy, contact us at: